GENERAL TERMS AND CONDITIONS

1. Definitions

Capitalized terms have the following meanings, unless otherwise indicated by the context:

1. General Terms and Conditions (GTC) - these standard terms and conditions for the provision of Woop Drive services.
2. EUROWAG Group – the organization that issues the Woop Drive Card.
3. Cards – the Woop Drive fuel cards issued to the User.
4. Payment Plan - the payment plans with prices (or their calculation methods) listed on the Woop Drive Website, which are accordingly included in the invoice(s) sent to the User after ordering the Card.
5. User – a business client or individual using the Woop Drive Card, who is considered a recipient of the services.
6. Price – a favorable price (special offer) provided exclusively to the Woop Drive Cardholder (User) when purchasing third-party Goods.
7. Services – services provided by Woop Drive to the User, including but not limited to, ordering and administering the User's Card, providing access to the User's personal account on the Website, intermediating in enabling the User to purchase Partner Goods on favorable terms, generating and presenting Reports on Goods purchased by the User, and presenting relevant information on the User's personal account.
8. Goods - products, goods, and/or services sold by third parties (Partners) to the Woop Drive Cardholder, including Partner fuels and road tax vignettes.
9. Privacy Policy – the personal data processing policy applied in Woop Drive operations and published on the Website. This document describes what personal data is processed and when, as well as the rights of data subjects. More details: https://woopdrive.com/docs/privacy-policy/en-LT.html.
10. Special Terms and Conditions (STC) – specific commercial terms applicable to the User, based on which the Cards are issued to the User and which supplement/amend the General Terms and Conditions by mutual agreement of the Parties.
11. Contract – the GTC and STC with all their annexes and agreements on amendments and supplements, concluded between the User and Woop Drive, signed by the Parties.
12. Party – the User or Woop Drive; Parties – the User and Woop Drive together.
13. Website - the Woop Drive internet website https://woopdrive.com .
14. Woop Drive – means RSInvestment Group OÜ , a private limited company established and operating under the laws of the Republic of Estonia, legal entity code: 14173840, registered office address: Harju maakond, Tallinn, Kesklinna linnaosa, Narva mnt 5, 10117, represented in the Republic of Lithuania by RSInvestment Group OU (Lithuanian branch) (VAT no. LT100013097612) and operating under the trademark WOOPDRIVE.

In the event of any conflict or inconsistency between the General Terms and Conditions and the Special Terms and Conditions, the provisions of the Special Terms and Conditions shall prevail.

1. General Provisions

15. The objectives of these GTC are to:

1. establish the main principles of long-term cooperation between Woop Drive and the User, where Woop Drive acts as an intermediary between the User and Woop Drive Partners when the User purchases Partner Goods with the Card, and orders and transfers the Card issued by a third party - Woop Drive partner EUROWAG Group - to the User;
2. define the mutual rights and obligations of Woop Drive and the User in providing Services to the User and addressing related issues.

16. These GTC together with the STC constitute the Contract. The Contract is concluded only when the User voluntarily confirms that they have reviewed the current version of the General Terms and Conditions.
17. The User signs the STC with a legally binding electronic signature, thereby expressing their agreement to the terms of the Contract. The User's acceptance of the Contract terms, when the User is an individual, constitutes written consent within the meaning of Article 6.228 of the Civil Code of the Republic of Lithuania.

2. Third-Party Goods

18. Woop Drive acts as an intermediary in ordering the Card, and the User purchases the Card from Woop Drive and pays a one-time delivery fee for the Card as indicated on the Woop Drive Website, as well as a fee according to the selected Payment Plan, which applies to obtain a favorable Price for the User when purchasing Partner Goods using the Card.
19. Third parties (Woop Drive Partners, as specified in the General Terms and Conditions) are always responsible for ensuring that the Goods meet the mandatory quality standards set by law.

3. Woop Drive Partners

20. Goods are always sold to the User by third parties, collectively referred to as Woop Drive partners (Partners) in these General Terms and Conditions. The current list of Partners is published on the Woop Drive Website.
21. In all cases, the User enters into a Contract directly with Woop Drive to order the Card and pay the applicable Price for purchasing Partner Goods.
22. Woop Drive acts solely as an intermediary between the User and the Partners, arranging favorable Prices for the User when purchasing Partner Goods with the Card. Accordingly, the User is informed that Woop Drive does not sell, hold, or otherwise manage the Partner Goods.
23. In addition to section 4.3 of the General Terms and Conditions, Woop Drive is not responsible for the accuracy of the invoices issued by the Partners for Goods purchased by the User and, accordingly, provides the User only with purchase reports (Report) made with the Card, which are prepared based on the information provided by the Partners to Woop Drive. The Report is presented to the User for informational purposes only and is not considered an accounting document formalizing the supply of goods or services to the User.
24. Woop Drive has the right, in justified cases, including the termination and/or amendment of agreements with existing Partners, to cease intermediating between the User and the Partners. Services may be discontinued and/or the Card may be blocked, and/or its functionality may be suspended if the User fails to fulfill any of their obligations or part thereof (e.g., is in arrears) that they must perform under the Contract with Woop Drive.

4. Cards

25. Cards are: Woop Drive debit cards.
26. The User can only use the Card to pay for Partner Goods, including fuel, after preloading it with a corresponding amount. The User can top up the Card using the digital wallet individually created for them in their personal account on the Website (hereinafter - Wallet). After the User makes a transfer from the Wallet to the Card it is credited immediately for individuals, and it may take up to 12 hours for companies for the top-up to be credited.
27. The User can freely choose the amount to top up the Card, but an individual deposit cannot be less than 50 EUR (fifty euros). Once the balance on the Card is exhausted, the right to use the Card becomes limited, i.e., payments cannot be made with it until the Card is topped up with the required amount.
28. The User's Card has certain transaction limits:

1. [ ];
2. [ ];

29. The unused balance of the preloaded amount on the Card may be refunded to the User within 15 (fifteen) days from the relevant User's request and the return of the Cards to Woop Drive.
30. Payments with the Card are only possible at the Partner gas stations listed on the Woop Drive Partner network map. A detailed map of the Partner gas station network is provided on the Woop Drive Website.
31. The User must protect the Card and ensure that the Card or its data (including the Card number, PIN (Personal Identification Number) code, etc.) are not disclosed to unauthorized persons and protect the Card from mechanical damage, high temperatures, and electromagnetic fields.
32. All Cards are protected by a unique PIN code, which is sent to the User via SMS to the phone number specified in the Special Terms and Conditions immediately after the Card is delivered to them.
33. The User must memorize the Card's PIN code and keep it confidential, not disclosing it to any third parties. Failure to comply with any of these requirements will be considered as the User failing to protect the PIN code. The User must ensure that their employees and/or authorized persons, who are given the right to use the Cards, are familiar with the relevant Contract terms and will fulfill all User obligations regarding the security of the Card data and the confidentiality of the PIN code. The User is fully liable for all purchases made with the Cards issued to them. Woop Drive cannot and does not check whether the Cards are being used by the User's authorized employees and/or other authorized persons.
34. The User has the ability to block the Card at any time. The User must immediately block the Card(s) themselves using their personal account on the Website or notify Woop Drive about the Card(s) to be blocked (e.g., if lost, stolen, or suspected of unauthorized use, or if the PIN code is known to third parties, even if the User has retained the Card issued by Woop Drive).
35. Woop Drive has the right, at its sole discretion and without prior notice, to unilaterally block, not service, and/or not renew the Card(s) if:

1. The User, after the trial period of using the Card, does not choose a Payment Plan; and/or
2. The User does not pay the invoice issued by Woop Drive on time and under the specified conditions; and/or
3. The User has not used the Card for purchasing Goods for 3 (three) months before the automatic renewal date of the Card; and/or
4. The User is overdue in settling with Woop Drive under the Contract or any other agreements with Woop Drive, including an agreement for the purchase of telematics equipment (if such an agreement exists), unless the User immediately, but no later than within 3 (three) business days of being overdue, provides Woop Drive with adequate security for the overdue debt, acceptable to Woop Drive (e.g., a bank guarantee, surety, etc.); and/or
5. The User enters the wrong Card PIN code 3 (three) times when making a purchase with the Card.

36. If the Card is blocked and/or not serviced under the circumstances specified in section 5.11 of the General Terms and Conditions, Woop Drive is not obligated to unblock the Card and/or renew the service of the blocked Card. The conditions for blocking and/or not servicing the Card are an adequate consequence of the User's non-performance or improper performance of contractual obligations.
37. Woop Drive is not liable for any losses incurred by the User due to the inability to make purchases with a blocked, unserviced, and/or non-renewed Card.
38. The User has the option to unblock the Card's PIN code by contacting Woop Drive.
39. The validity period of the Cards is indicated on each Card. Cards are automatically renewed 2 months before their expiration date, except in cases where the Cards are blocked at the initiative of Woop Drive and/or when the User explicitly indicates that they do not wish to renew the Cards, and/or the Cards have not been used for 3 (three) months before the renewal date. New Cards are sent to the correspondence address specified by the User. The User is responsible for covering the costs of sending the Card.
40. Any claims regarding circumstances that may have violated the User's rights must be submitted within 3 (three) months from the moment the User became aware or should have become aware of such a violation, together with evidence and/or purchase documents, if the claims are related to the Price. After the claim submission period has expired, it is considered that the User agrees with the relevant circumstances and waives any possible claims against Woop Drive.
41. The User assumes all consequences related to the use of the Card, i.e., the User is responsible for all purchases made with the Card, except in cases where the consequences arise due to Woop Drive's fault.

5. Using the Card

42. Payment Plans. The User, to obtain a favorable Price for purchasing Partner Goods, must order the Woop Drive Card and, after the trial period of using the Card, pay the Card usage fee to Woop Drive, set according to the Payment Plan, which is published on the Website or provided to the User by other means.
43. Payment Plan Fee . The Payment Plan fee is automatically deducted from the User's bank account specified when registering the personal account on the Website. The User is aware that the Payment Plan fee is a fee received by Woop Drive for providing the Card to the User and intermediating with the Partners to set a favorable Price for the User. The fee payable by the User under the selected Payment Plan for using a Card unit is presented in the STC concluded with the User.
44. The User is obliged to pay the selected Payment Plan fee regardless of whether the User uses the Card.
45. Card Top-Up . The Card top-up with the desired amount is always performed through the User's personal account on the Website. Meanwhile, other payments made by Woop Drive to the User are paid into the User's account specified in the personal User account or STC. The User must inform Woop Drive of any changes to the bank details provided, with the condition that such changes will take effect on the fifth business day after the notification is submitted. No amendment and signing of the STC are required when the User's bank details change.
46. The Card can only be topped up in the local currency (euros).
47. All payments mentioned above are considered made from the day the money is credited to Woop Drive's bank account or from the day of payment when the User provides a payment confirmation document and the payment institution has not suspended the payment to Woop Drive due to reasons attributable to the User (e.g., insufficient funds, seizure of the User's account, etc.).
48. Use of the Card in case of Contract termination. Upon termination of the Contract with Woop Drive, the User loses the right to top up the Card and, after the selected Payment Plan term expires, to extend the Payment Plan.
49. In case of Contract termination the remaining balance on the Card may be:

1. Further used (spent) to pay for Partner Goods, including Partner fuels.
2. Refunded to the User, upon request to Woop Drive via email hello@woopdrive.com.

50. In case of Contract termination, the User may continue to use the Card benefits (i.e., obtain a favorable Price for purchasing Partner Goods) until the chosen Payment Plan applies. After the Payment Plan term expires and there is a remaining balance on the Card, the User may continue to use the Card, but the favorable Price will no longer apply, or request a refund from Woop Drive for the remaining balance.

6. Card Benefits

51. The User is aware that all information about the favorable Price for Goods, including fuel, at the respective Partner is indicated in the User's personal account on the Website and is also sent via newsletter to the email address specified by the User, if the User's consent is obtained.
52. The Price is calculated by comparing the prices indicated on the Partner gas station display and the prices indicated in the User's personal account (or newsletter, if applicable), i.e., the User's benefit amount equals the difference between these prices.
53. The Price payable by the User may be up to 20 euro cents per liter lower for the respective fuel at the chosen Woop Drive Partner than the price indicated on the display. The User is informed that the Price amount is variable and directly depends on the price of petroleum products on the relevant day.
54. The Price indicated in the personal account and newsletter (if applicable) is the final price (including VAT) that the User will pay on the specified day for a liter of the respective fuel at the chosen Partner.
55. The Price payable by the User for the respective fuel is updated once a day at [00:00] and is valid for 24 hours until [23:59].

7. Reports

56. The day after the last day of the current month, a Report is generated and sent to the User, presenting relevant information to the User, including information on the Goods purchased by the User, their purchase location, and financial transactions made during the respective month. The User is informed that the Reports are prepared by Woop Drive based on information provided by the Partners.
57. Upon receiving the Report mentioned in section 8.1, the User must immediately check all the information indicated in it. If any discrepancies are noticed, the User must promptly, but no later than within 10 (ten) days of receiving the Report, inform Woop Drive. Subsequent complaints will not be considered, and it will be assumed that the User has confirmed the information indicated in the Report.

8. Use of the Personal Account on the Website

58. From the moment the User creates a personal account on the Website, an unnamed contract for the use of the User's personal account is formed between the User and Woop Drive.
59. The section of the Website designated for the User - the personal account - provides all information related to the Services provided to the User, including information about the Cards ordered and held by the User, and other relevant information for the User to know. In their personal account, the User can control the Cards they have, top them up with the desired amount, and block them. This section is also intended for sharing information from Woop Drive with the User.
60. By creating a personal account on the Website, the User agrees that:

1. Woop Drive has the right to restrict the User's access to the User's personal account on the Website or part of its content at its discretion, if there is a justified threat of misuse of access data, or if the User fails to fulfill any of their obligations or part thereof, including the payment of debts owed to Woop Drive, as well as for other important reasons, which the User will be informed about;
2. any actions performed in the User's personal account may have legal consequences, such as the formation, amendment, and/or termination of contractual relationships between the User and Woop Drive. Any actions performed through the User's personal account will be considered actions independently performed by the User. For this reason, the User undertakes to ensure that access to the User's personal account is only granted to those persons who have the right to bind the User with their actions legally;
3. in relation to the access to the User's personal account and the data contained therein, the User must comply with all security rules, protect the account from misuse and unauthorized use. The User also undertakes to protect their access data from unauthorized persons and disclose the access data only to those persons who need to know them to the extent necessary in connection with the relations with the User. By concluding the Contract, the User agrees that Woop Drive will not be liable in any way for third-party misuse of access data, except in cases of deliberate actions or gross negligence by Woop Drive.
4. The User is aware that their personal account on the Website may not always be accessible, especially considering the necessary Website maintenance or third-party technical and/or software maintenance.

61. During the validity of the Contract, the User undertakes to regularly log into their personal account to promptly notice any changes in its content.

9. Compensation for Breaches of Obligations

62. The Parties have the right to suspend the performance of the Contract for a period during which force majeure circumstances occur. Force majeure includes any obstacles arising independently of the will of the obligated party and preventing the obligated party from fulfilling their obligations; if it cannot be reasonably assumed that the obligated party will be able to avoid or resolve its consequences or that such party could have reasonably foreseen such an obstacle at the time of concluding the Contract. Force majeure may include strikes, epidemics, fires, natural disasters, mobilization, wars, uprisings, terrorist attacks, confiscation of goods or materials, prohibition to transfer foreign currency, regulation of purchasing volumes of services not due to the fault of the party, or any other obstacles arising from the actions or inactions of government authorities. Force majeure does not include the economic situation of the obligated party.
63. During force majeure, no contractual penalties are applied to the affected party. The party claiming force majeure circumstances must immediately notify the other Party and take all reasonable measures to mitigate the consequences of non-performance of their obligations.
64. If the User fails to pay any amounts due to Woop Drive on time due to their fault, including the Payment Plan fee, Woop Drive has the right to demand interest of 0.02% for each overdue day on the overdue amount, as well as transfer its claims to a debt collection company and/or take legal action for the forced collection of the debt. In such a case, upon Woop Drive's request, the User must compensate the costs of debt administration and recovery and pay the applicable Card administration fees according to Woop Drive's current rates. The agreement on penalties does not limit Woop Drive's right to claim compensation for other damages incurred due to the breach of obligations.
65. Woop Drive is fully liable to the User for any damage caused intentionally or due to gross negligence.

10. Liability

66. The User is responsible for the non-performance or improper performance of the obligations established for the User in the Contract by the User's employees, subsidiaries and parent companies, related persons, and their employees.
67. The User is responsible for the appointment and removal of authorized (sub-authorized) persons for communication with Woop Drive regarding the User's service under the Contract. The User assumes responsibility for familiarizing the authorized (sub-authorized) persons with the terms of the Contract and the conditions for using the Cards. The User's authorized (sub-authorized) persons are indicated in the STC and/or its supplement. Woop Drive does not verify the authority of the User's appointed authorized (sub-authorized) persons and relies on the information provided by the authorized (sub-authorized) persons specified by the User for the purposes of Contract administration.
68. The User is responsible for all purchases made with the Card until Woop Drive receives the User's notification to block the respective Card.
69. Woop Drive is not responsible for any losses incurred by the User due to the restriction of the use of the Card.
70. Woop Drive is not responsible for false reports and false requests to block the Card.

11. Confidentiality

71. The User must keep all facts learned about the Services and/or the Contract confidential. Especially confidential information must be kept as all information to which the User has access on the Website (confidential information in the personal account). It is prohibited to use this information in a manner that constitutes unfair competition or provides a competitive advantage over Woop Drive or discloses its trade secrets.
72. If the User breaches the confidentiality obligation, they must compensate Woop Drive for the damage caused by the aforementioned actions and the breach of the obligation specified in this article.

12. Personal Data Processing

73. The data and information processed by Woop Drive under the Contract may be considered personal data. In such a case, the processing of the User's personal data is subject to the provisions of section 11 of this Contract and the Woop Drive Privacy Policy, and Woop Drive is considered the controller of the User's personal data.
74. Woop Drive will process the User's personal data in accordance with the Law on the Protection of Personal Data of the Republic of Lithuania, the EU General Data Protection Regulation 2016/679, and other applicable legal acts regulating the protection of personal data.
75. Woop Drive will process the User's personal data for the purpose and basis of concluding and executing this Contract.
76. For the purpose specified in section 13.3 of this Contract, Woop Drive will process the following personal data of the User:

1. Personal data specified in the STC and/or its supplement (name, surname, VAT payer code, correspondence address, postal code, city, registration address, phone, email address, credit limit, mobile phone number);
2. Information related to Services and goods;
3. Card data (number, expiration date, etc.);
4. Information related to transactions made with the Card;
5. Bank account number, bank, bank code;
6. Other data specified in this Contract, STC, and its supplement.

77. The data specified in section 13.4 of this Contract are necessary for concluding and executing the Contract. If not provided, Woop Drive will not be able to conclude this Contract.
78. Woop Drive will transfer the User's personal data to its authorized personal data processors who assist Woop Drive in executing this Contract. The User's personal data will be transferred to the EUROWAG Group, which administers the Card and the services provided with it. Woop Drive may also transfer the User's personal data to data processors and recipients. More information is provided in the Woop Drive Privacy Policy published on the Website.
79. The User's personal data will be stored during the validity of this Contract and for 10 years after its expiration. The User's personal data may be stored for another period if such a storage period is established by applicable legal acts.
80. The User has the following rights related to their personal data:

1. request that Woop Drive allow access to personal data and correct or delete them, or restrict data processing;
2. the right to object to data processing;
3. the right to receive their personal data provided to Woop Drive in a structured, commonly used, and machine-readable format (right to data portability);
4. the right to withdraw consent (this does not affect the lawfulness of previous data processing activities);
5. the right to lodge a complaint with the State Data Protection Inspectorate (L. Sapiegos g. 17, 10312 Vilnius, Tel. +370 5 271 28 04, 279 1445, email ada@ada.lt).

81. The User can exercise these rights by contacting Woop Drive via email hello@woopdrive.com. The User can also contact the Woop Drive data protection officer. Current information about data recipients, Woop Drive contact details, and other information related to the User's personal data processing is published in the Woop Drive Privacy Policy.

13. Validity, Amendment, and Termination of the Contract

82. The Contract comes into effect when Woop Drive and the User sign the STC and is valid for an indefinite period between the Parties.
83. If, at the time of concluding the Contract, the User provides incorrect data, making the Contract impossible to properly perform, and the User does not correct the data after being informed by Woop Drive, such a Contract is considered not concluded from the date of its conclusion.
84. From the date of entry into force of the Contract, it supersedes all previous verbal or written agreements between the Parties, and the Parties do not require compliance with any requirements established by previous agreements unless the Parties agree otherwise in writing.
85. During the trial period of using the Card applicable to the User (or within 14 (fourteen) days from the date of concluding the Contract, if the latter period coincides with the trial period specified on the Woop Drive Website), the User may withdraw from the concluded Contract by notifying Woop Drive in writing. If the User submits a notice of withdrawal from the Contract to Woop Drive on a non-working or public holiday, the User's notice will be considered received on the next business day after submission. The Parties' obligations to perform the concluded Contract cease on the next business day after receiving the User's notice.
86. In view of Woop Drive's aim to improve the provided Services, legal changes and developments, and Woop Drive's business policy, Woop Drive has the right to unilaterally amend these General Terms and Conditions. Unless otherwise specified in the STC, the new version of the General Terms and Conditions is published on the Website and the User's personal account 1 month before the new version of the General Terms and Conditions comes into effect for existing Users.
87. In addition to section 14.5 of the General Terms and Conditions, Woop Drive also has the right to unilaterally change the Payment Plan applicable to the User by notifying the User in writing 30 (thirty) days in advance. The change of the Payment Plan can only be based on objective circumstances, such as changes in wages paid to Woop Drive employees, changes in fuel prices by Partners, and others, changes in the tariffs applied by Woop Drive Partners, the impact of changed legal regulations (e.g., changes caused by new and/or amended legal acts, as well as newly introduced/changed taxes, including but not limited to changes in VAT rate) and changes due to Service quality improvements (e.g., significant investments by Woop Drive and/or its Partners in new technologies to improve the services provided). Even with the objective circumstances specified in this section, the Payment Plan cannot increase by more than 25% (twenty-five percent) compared to the Payment Plan applicable to the User at that time.
88. Any changes and deviations from any agreements that need to be included in the STC can only be made in writing and signed by both Parties. The Parties agree that changes to the General Terms and Conditions and/or the Payment Plan applicable to the User do not constitute changes to the STC.
89. If the existing User does not reject the proposal to amend sections 14.5 – 14.6 of the General Terms and Conditions, it is considered that they have accepted the proposed changes. If the User opposes the proposed changes, they have the right to immediately terminate the Contract. The request to terminate the Contract must be submitted no later than 5 (five) days before the planned entry into force of the new version of the General Terms and Conditions and/or Payment Plan for the existing User, and this termination will take effect on the day the new version of the General Terms and Conditions and/or Payment Plan comes into effect for the existing User.
90. The Contract may also be terminated unilaterally without going to court and without stating reasons, by either Party giving written notice to the other Party 35 (thirty-five) days in advance. Until the termination of the Contract, both Parties must fulfill all mutual obligations. If the Contract is terminated by the User, the termination takes effect from the moment the User fulfills all financial obligations arising from the Contract to Woop Drive.

14. Final Provisions

91. All correspondence related to this Contract, including notifications, is sent electronically to the email addresses specified in the STC of the Parties, or Woop Drive may provide all notifications related to the Contract to the User along with the sent electronic invoices. Each Party undertakes to immediately, but no later than within 5 (five) calendar days, notify the other Party in writing of any changes to its contact details and correspondence addresses. All correspondence carried out at the last specified address of the Party is considered appropriate and binding on the Contract Party. Each Party is responsible for the accuracy and completeness of its details.
92. Changes in the invoice issuance period and payment terms for the invoices issued by Woop Drive may be notified to the User by updating the relevant information on the Website, visible to the User when logging into the personal account. Providing information and notifications through the Website is considered performed (i.e., the information will be considered delivered to the User) on the 1st business day after it is uploaded to the User's account on the Website.
93. If any provision of the Contract is or becomes partially or wholly invalid, it does not invalidate the remaining provisions of the Contract unless such invalidity renders the entire Contract invalid. In such a case, Woop Drive and the User agree to make every effort to replace the invalid provision with a legally effective rule that, as far as possible, achieves the same result as the replaced provision.
94. The Parties agree that any documents related to the performance of the Contract may be signed by the Parties with an unqualified electronic signature, and such a document is equivalent to a written form and is an admissible means of proof against third parties.
95. Without the prior written consent of Woop Drive, the User does not have the right to transfer or assign any rights or obligations related to the Contract or its part to any third party.
96. The User, believing that Woop Drive has violated their rights or legitimate interests related to the Contract, must first submit a written request to Woop Drive stating their claims.
97. Disputes between the User and Woop Drive arising from or related to the performance, amendment, or termination of the Contract are resolved through mutual negotiations. If disputes cannot be resolved through mutual negotiations within 30 (thirty) days, disputes between individuals and Woop Drive are examined out of court by the State Consumer Rights Protection Authority, at Vilniaus g. 25, Vilnius, 01402 Vilnius m. sav., +370 5 262 6751, email tarnyba@vvtat.lt, https://vvtat.lrv.lt. If disputes cannot be resolved out of court, they are resolved in the competent court of Lithuania as established by law.
98. Disputes between the User, considered a business entity, and Woop Drive, which cannot be resolved through mutual negotiations within 30 (thirty) days, are resolved in the competent court of the Republic of Lithuania as established by law.
99. The Contract is governed by the law of the Republic of Lithuania.
100. These GTC come into effect on 2024-[ ] and apply to all Contracts concluded after this date.