This Privacy Policy (hereinafter referred to as the Policy) is intended to show that we respect your privacy and handle your personal data responsibly.
The information provided in the Policy is primarily intended for individuals who, with respect to any of the "WoopDrive" companies, act as one of the following entities:
In accordance with applicable laws, we inform you that in order to provide relevant services, "WoopDrive" companies may process your personal data. The Policy describes what data and when we process, as well as other important data processing conditions and your rights. Please read this Policy carefully.
This Policy applies to all Woop Drive processes, including the website, the "WoopDrive" mobile application (hereinafter - the mobile application), and other Woop Drive product management processes that are used to provide Woop Drive services and where Data subjects' personal data are used. If a separate and different privacy policy is provided on the Woop Drive website, mobile application, or another product, then the latter privacy policy applies.
You can always find the latest version of the Policy on the "WoopDrive" website https://woopdrive.com, mobile application, or another Woop Drive product, if applicable.
The data controller of each "Woop Drive" company is the local business unit. In Lithuania, your personal data controller is RSINVESTMENT GROUP OÜ, company code 14173840, address: Harju maakond, Tallinn, Kesklinna linnaosa, Narva mnt 5, which collects personal data and determines their processing purpose and means (hereinafter - Woop Drive).
Your data is generally processed by the company whose client you are or with which you cooperate, most often the company with which you have already signed a contract. If several "WoopDrive" companies are involved in the contractual cooperation, each of them may use your personal data for pre-determined purposes.
If you are not sure who your personal data controller is, contact us.
Woop Drive collects and processes personal data in order to prepare or execute contracts, provide customers with services and products according to the concluded contracts and agreements, offer them discounts, and provide individual offers.
The legal basis for direct marketing is your consent or a contract if it contains an explicit consent to process personal data for marketing purposes.
The processing of personal data is not possible without a proper legal basis, as specified in Article 6 of the General Data Protection Regulation (hereinafter - GDPR). Therefore, we rely on one of the following legal bases:
When we process your personal messages, sent to our email address; when you submit business inquiries (inquiries related to our services).
What type of personal data may be processed during pre-contractual relationships – all information provided in your inquiries, as well as other personal data provided during the implementation of pre-contractual relationships.
When we process your personal data in the execution of contracts concluded with you.
What type of personal data may be processed when concluding specific contracts:
Depending on the type of service used:
This includes situations where the client fails to fulfill obligations and it is necessary to collect the payable amount.
What type of personal data do we process: name, surname, address, VAT payer code, email, phone, bank account number, and financial transaction details (amounts, activity results, etc.).
We process personal data to improve our service provision to existing clients, also with the aim to contact regarding changes in business conditions.
What type of personal data do we process: name, surname, address, VAT payer code, email, phone, bank account number, and financial transaction details: amounts, activity results, payment dates, etc.
(Potential) employee name, surname, address, email, phone, CV details, other persons' data in case of recommendations, information provided to us during job interviews.
We may store this information until the specific position is filled, and until the end of the selected candidate's probationary period. This information is necessary for us to evaluate your interest in a specific position and inform you about the progress and results of the selection process.
WoopDrive contacts clients via telephone (voice) line, offering its products and/or services, but only to the company with which the client has previously been in contact.
What type of personal data do we process: name, surname, company name, phone.
What type of personal data do we specifically process: recordings of faces or numbers, vehicle license plate number
You may encounter video surveillance recordings at our gas stations, buildings, and their surroundings; they are intended to protect our rights and our property or the rights and property of third parties (clients, suppliers, employees).
Voice recordings are made in certain cases during telephone communication. You are always warned that the conversation may be recorded. Recordings are primarily used to improve service quality and protect your and our rights.
What type of personal data do we specifically process: name, surname, phone, as well as other data, depending on the collected information during the conversation.
We may use personal data to respond to your questions, requests, or complaints.
What type of personal data do we process: the content of questions, requests or complaints, name, surname, address, VAT payer code, email, phone, social network profiles, etc.
We may use data for profiling, which includes monitoring, analyzing, and storing personal data in databases to create personal profiles. Such processed personal data may help to create business recommendations, so we can offer you specially tailored products and services. Such information, especially when aggregated, can also be used for marketing campaigns. Such data also allows us to create and offer you more favorable services. Automated personal data processing does not mean that an automatic decision with specific consequences for you was made. Even automated data processing is always associated with a human factor - initially selecting data or data groups or controlling results.
What type of personal data do we specifically process: name, surname, address, company name, payment history, vehicle license plate number, etc.
When we aim to create and/or improve future products and/or services, we may collect information that may be used to improve our services and/or create new ones.
What type of personal data do we process: feedback, comments, suggestions, and survey results, various anonymized combinations of personal data,
What type of personal data do we specifically process: various combinations of personal data, such as name, surname, VAT payer code, vehicle license plate number, financial transaction, card number.
What type of personal data do we process: name, surname, legal entity name, address, VAT payer code, email, phone, bank account number, and financial transaction data: amounts, execution, payment dates, etc., i.e., information regularly provided in invoices, tax declarations, or transaction reports.
What type of personal data do we process: name, surname, address, VAT payer code, email, phone, bank account number, and financial transaction data: amounts, results, recipients of results, etc.
Additionally, for this purpose, we collect information about actual business owners, members of company management structures, clients, and their related persons' political status.
If we need your consent, we always explain what data we will process and why. Your consent is completely voluntary and you decide whether to give us consent. If you do not give consent for such data processing, it will not affect the scope of services you receive.
If we ask for your consent to process your personal data, you can decide whether the reason for processing your personal data is acceptable to you, and based on this decision, you can decide to give/not give consent.
If you give us consent, you have the right to withdraw it at any time. The easiest way to withdraw consent is described further in this Policy under your rights.
We will strive to obtain your consent to share these personal data with all "WoopDrive" companies. Your consent is intended to send emails and text messages with individual "WoopDrive" company product and/or service offers.
What specific personal data do we process: name, surname, company name, email, phone number.
For this purpose, we process information about the internet browser used, devices from which you use our services electronically, your settings and data you fill in on our website to ensure convenient use of our website. Certain data is processed on your device in the form of "cookies". Cookies allow us to consider your chosen language and other options you saved while visiting our website, as well as determine the frequency of using Woop Drive website and/or mobile application. We do this to improve the website and/or mobile application performance and our services.
For some products and/or services, we may ask for your consent to obtain a copy or scan of your identity card. You are not required to give us consent; your consent will help facilitate service provision, but will not affect the decision on the actual service provision/use.
If you do not win the selection for specific positions, but you are still interested in possible cooperation with us in the future, your CV, with your consent, will be stored for 1 year. Otherwise, your personal data will be deleted at the end of the selected candidate's probationary period, as the legitimate interest described above will no longer apply.
What type of personal data do we process: name, surname, address, email, phone, CV details, other persons' data in case of recommendations, information provided to us during interviews, etc.
We may share your personal data within Woop Drive, especially to ensure the highest quality customer service, internal management, and reporting.
We may transfer your personal data outside Woop Drive only if required by the offered service, if required by law, or if you allow us to do so.
Some of our services may be provided by Woop Drive in cooperation with certain partners and/or service providers (companies or individuals - data controllers, processors). If your personal data is shared with another entity, we always check what type of personal data is provided and what the basis for such provision is. We also check if the other entity can provide sufficient guarantees and has sufficient expertise to handle personal data.
If we entrust another entity to perform certain activities that are part of our services provided to you, the respective personal data may be processed by those other entities in the course of such activities. In such cases, the mentioned entities are considered your personal data processors. The data processor can process data only for the purposes for which we authorize them. In this case, your consent for the data processing activity is not required.
If we use cloud storage, we always use those located within the EU or EEA. If your data is intended to be transferred to a recipient in a third country, we will inform you.
Woop Drive may engage third-party service providers, i.e., personal data processors, for the following purposes:
Under certain circumstances, we may be required to disclose your personal data to various governmental and international authorities, but only as required by applicable laws.
Your personal data may be processed within the territory of the Republic of Lithuania and other European Union countries. Regarding third countries outside the EU, we ensure appropriate personal data protection measures.
We obtain your personal data directly from you, meaning you provided these data to us voluntarily to receive the relevant services and offers from us or conclude cooperation agreements with us. We may also collect information about you directly from persons related to you, such as your manager, by providing your contact information.
On our website and mobile application, we also use cookies and other tracking technologies to provide general online services. We collect information that the user provides to us through our website, mobile application, e.g., name, email address, and phone number. We also collect data about how our users interact with our website and application. In addition, we collect information from your computer or device, e.g., IP address, used internet browser, and language settings.
In other cases, we may also collect information about you from other sources. These sources may vary, but they are usually Woop Drive marketing partners, public sources, registries, or public information from third-party social networks. We may combine data from one source with data from another source. This is done only to ensure data accuracy and to provide more relevant services and apply a more personalized trading system.
Among our clients or suppliers, there are regularly no persons under 16 years of age. However, such individuals may join Woop Drive for internship training periods or temporary work. The personal data of such Data Subjects are used for limited purposes and in compliance with GDPR restrictions.
We keep your data only for the necessary time; after processing the data, we archive it according to applicable legal requirements, delete or anonymize it. For your information, we provide the following data retention periods:
Right to information means that you have the right to receive information about how your personal data are processed. For this purpose, this Policy is provided to you.
Right of access means that you have the right to know what information we process about you and why, with whom it is shared (if applicable) and what the source of your personal data is.
Right to rectification means that you have the right to request the correction of data as soon as you find out that we do not have updated your personal data or are using inaccurate data (incorrectly written name, old address...).
Right to erasure, also known as the right to be forgotten, means that your personal data will be deleted as soon as other legal acts allow, especially if the purpose for which the personal data were used has been achieved (contract termination, selection procedure termination, etc.). This is not an absolute right and Woop Drive may refuse to delete the respective data.
Right to restrict data processing means that we will not process your personal data during the period when we investigate the accuracy and completeness of your personal data at your initiative, or if you explicitly request that we do not delete your personal data for a significant reason. This right can also be exercised without explicit instructions from you (especially if we find that your personal data is not accurate). As soon as the reasons for restricting data processing disappear, we will inform you.
Right to data portability means that if necessary, you can request that your personal data be transferred to you or another data controller in electronic form. This applies only to your personal data kept in electronic form, which we need to execute the contract with you or for which we have received your explicit consent for processing.
Right to object to data processing. You can exercise this right if you do not want your personal data to be used for direct marketing purposes or if you believe that we do not have the right to process your data.
Right to withdraw consent. You can exercise this right at any time if you decide that you no longer want us to process your data for the purpose for which you gave consent. Withdrawing your consent does not affect the processing of data carried out before the consent withdrawal. You can withdraw your consent by contacting us at hello@woopdrive.com. To withdraw consent for receiving newsletters, the consent withdrawal instructions are provided in the newsletter.
Automated decision-making means that you have the right not to be subject to a decision made without any human intervention, including profiling.
We will do everything reasonably expected to implement your rights. However, we will not be able to fulfill your requests in cases where we cannot assign personal data to your person (i.e., we cannot identify you).
You can exercise your rights by contacting the Woop Drive company that processes your personal data. It is usually the company to which you provided your personal data.
You can exercise your rights by contacting WoopDrive at the general email address: hello@woopdrive.com.
If WoopDrive violates any of your rights related to the processing of personal data, you have the right to file a complaint with the relevant data protection authority. You can find a list of these authorities at the following link (http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm).
Woop Drive, RSInvestment Group OU
Copyright © 2024, WOOPDRIVE All services are provided under the trademark WOOPDRIVE, company: RSInvestment Group OU and its subsidiaries. WOOPDRIVE is registered in the Tallinn (Republic of Estonia) municipal court (registration number 14173840) Registered address Narva mnt 5, Tallinn, Estonia. All rights reserved.